^In Delaware, MedExpress is referred to as MedExpress Walk-In Care. // *VA healthcare enrollees do not require a referral or prior authorization and can receive urgent care at any VA authorized urgent care provider. Some restrictions may apply. Please contact your insurance provider for details regarding your specific plan. // **Most Tricare enrollees do not require a referral and can get urgent care at any Tricare authorized urgent care center or network provider. For select plans, restrictions may apply and enrollees may require a referral or have to pay point-of-service cost shares. Please contact your insurance provider for details regarding your specific plan.
^MedExpress Urgent Care is honored to have earned The Joint Commission’s Gold Seal of Approval® for Ambulatory Care Accreditation by demonstrating continuous compliance with The Joint Commission’s performance standards. The Gold Seal is a symbol of quality that reflects our commitment to providing safe and quality care for our patients. If you have a quality of care or safety concern, please utilize the contact form on our website so that we may work to provide resolution. If we are unable to resolve your concerns, you may contact The Joint Commission on their website.
Urgent Care MSO, LLC (“MSO”) is a management services company which provides management services on behalf of Private Office Practices operating urgent care, primary care, walk-in and on-site medical centers under the name “MedExpress.”
The Private Office Practice has complete authority with regards to all medical decision-making and patient care. MSO shall, in no way, determine or set the methods, standards or conduct of the practice of medicine or health care provided at, by, or through any Private Office Practice, or by any of its professionals. MSO provides consultation services and offers recommendations through its Chief Medical Officer for the Private Office Practice to consider, reject, revise and/or adopt as it deems fit.
This information is not intended to replace the advice of a physician. It is information that is generally available.
Each person has unique medical needs based on several factors including age, genetics, body type and build, medications, exposures to illness and medical history, to name a few. Always seek the advice of a physician or other qualified health care provider with any questions you may have regarding a medical condition that you are experiencing. If you are suffering from a non-emergent medical situation, it is suggested that you visit the nearest MedExpress center or your family physician. If you believe you are experiencing a medical emergency, call 911.