Accessing your medical records or billing inquiries
For care received in Pennsylvania, West Virginia, or Virginia, please contact UPMC-GoHealth Urgent Care at the following:
Medical records inquiries
- To obtain a copy of your records, click this https://www.gohealthuc.com/request-medical-records.
- Phone: 1-800-367-1500
- Fax: West Virginia - 479-879-9469; Pennsylvania – 479-879-9455
- Email: Gohealthurgentcare@datavant.com
General inquiries
- Submit a request to the contact us form: https://www.gohealthuc.com/contact
- Phone: 678-774-7100; Option 1: Billing; Option 2: Customer Experience
For inquiries related to care received at MedExpress in other states, please review the below information to get in touch with a representative of the MedExpress Request support team.
If you are interested in receiving your medical records, please complete the form below and send it to our team via email or fax.
Authorization for Release of PHI - English
Authorization for Release of PHI - Spanish
Email: medexpressrequest@optum360.com
Phone: 888-201-1274
Fax: 888-409-2801