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The new center is the first MedExpress facility to feature video conferencing, connecting patients and physicians via interactive video and audio equipment.



MedExpress will open its newest neighborhood medical center in Woodstock, Va., on Thursday, Dec. 29, to provide people living in Shenandoah Valley with convenient, patient-centered health care. 

The new medical center – located at 300 W. Reservoir Rd. – will use industry-leading technology to connect patients with physicians, providing a cost-effective option for quality care, right in their neighborhood.

The Woodstock center will be open every day from 8 a.m. to 8 p.m., with no appointments necessary, offering a convenient option for patients with immediate health care needs.

MedExpress, an Optum company, is a national leader in urgent care and offers walk-in treatment for everyday illness and injury through its urgent care services, including X-rays, IVs and labs, and treatment for sprains and broken bones. MedExpress also offers basic wellness services such as immunizations and medical evaluations.

The Woodstock location will be the first MedExpress center to feature an innovative telemedicine solution for providing access to quality health care. All patients will be welcomed by a clinical professional who will facilitate the office visit with a physician via unique, advanced equipment that enables physicians to perform fully-detailed, thorough patient exams remotely. MedExpress will use examination cameras and medical equipment that can serve as otoscopes, stethoscopes, and other necessary medical devices to enable the physician to examine the patient up close via a monitor.

“We look forward to bringing MedExpress’ convenient, cost-effective care and innovative telemedicine services to our neighbors in Woodstock,” said Thomas Pangburn, MD, Chief Medical Officer, MedExpress. “Our new telemedicine technology allows our patients to be seen and treated by a physician through video. A registered nurse in the private exam room operates the equipment and works directly with the physician conducting the exam. The advanced audio and video capabilities enable our physicians to complete a thorough exam privately and securely. We are grateful for the opportunity to bring our brand of quality, patient-centered care to communities large and small.”

According to the American Telemedicine Association, 450,000 patients this year will see a doctor over the internet for basic ailments. The technology offered by MedExpress takes the experience a step further by allowing patients to receive a full exam, diagnosis, and prescription, if necessary, from a qualified, board-certified physician – all with direct support from a MedExpress nurse.

MedExpress centers accept all major insurance plans and offers affordable pricing for people without insurance. As a neighborhood medical center and community health care partner, MedExpress can help refer patients, when necessary, within the broader health care system, including referrals to specialists, primary care physicians, and hospitals.

With centers in nearby Winchester, Staunton, and Harrisonburg, the Woodstock center is the company’s fourth center in the Shenandoah Valley area and 14th center in Virginia.

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